Repair Guarantees & Responsibilities
provides its customers with a Lifetime Guarantee on the quality of the workmanship and the materials authorised by in the repair of their vehicle. Your responsibilities, and ours, under 's Lifetime Guarantee are outlined below.
Repairer's Responsibility
In carrying out repairs for you are required to acknowledge your legal responsibility to repair customers' vehicles in a proper and workmanlike manner. In order to do this you are required to:
a. provide a warranty in respect of your workmanship for a period of 3 years from the date of repair unless you offer a longer warranty period, and
b. provide a warranty for parts and paint to the extent of the manufacturer or supplier warranty, except where the fault arises from faulty workmanship in which case the 3 year warranty for workmanship will apply.
's Responsibility
accepts responsibility under its Lifetime Guarantee for all reworks other than those that are your responsibility, as described above.
will also be responsible for reworks where we have directed the use of a repair method or part that differs from that recommended by you, and where you have indicated you dispute the repair method chosen. Under these circumstances is required to provide you with written confirmation accepting responsibility for the directed repair method or part used.
agrees to pay for the direct loss or liability incurred by you as a result of a quality, structural, presentation or safety defect caused by complying with such a requirement. You must immediately notify should a claim be made against you. However, will not be liable to pay any loss or liability incurred by you to the extent that the loss or liability arises from faulty workmanship.
will also be responsible for all reworks resulting from sub-let repairs where has directed the sub-let provider to be used.
Disputes Over Responsibility For Rework
Should you dispute liability for a rework for which considers you responsible you, should in the first instance raise this matter with the local Assessing Supervisor or Manager. Should you be unable to successfully resolve the issue, please refer to Dispute Resolution for Repairers.
mardi 12 mai 2015
Repair Guarantees & Responsibilities
Repair Guarantees & Responsibilities
provides its customers with a Lifetime Guarantee on the quality of the workmanship and the materials authorised by in the repair of their vehicle. Your responsibilities, and ours, under 's Lifetime Guarantee are outlined below.
Repairer's Responsibility
In carrying out repairs for you are required to acknowledge your legal responsibility to repair customers' vehicles in a proper and workmanlike manner. In order to do this you are required to:
a. provide a warranty in respect of your workmanship for a period of 3 years from the date of repair unless you offer a longer warranty period, and
b. provide a warranty for parts and paint to the extent of the manufacturer or supplier warranty, except where the fault arises from faulty workmanship in which case the 3 year warranty for workmanship will apply.
's Responsibility
accepts responsibility under its Lifetime Guarantee for all reworks other than those that are your responsibility, as described above.
will also be responsible for reworks where we have directed the use of a repair method or part that differs from that recommended by you, and where you have indicated you dispute the repair method chosen. Under these circumstances is required to provide you with written confirmation accepting responsibility for the directed repair method or part used.
agrees to pay for the direct loss or liability incurred by you as a result of a quality, structural, presentation or safety defect caused by complying with such a requirement. You must immediately notify should a claim be made against you. However, will not be liable to pay any loss or liability incurred by you to the extent that the loss or liability arises from faulty workmanship.
will also be responsible for all reworks resulting from sub-let repairs where has directed the sub-let provider to be used.
Disputes Over Responsibility For Rework
Should you dispute liability for a rework for which considers you responsible you, should in the first instance raise this matter with the local Assessing Supervisor or Manager. Should you be unable to successfully resolve the issue, please refer to Dispute Resolution for Repairers.
provides its customers with a Lifetime Guarantee on the quality of the workmanship and the materials authorised by in the repair of their vehicle. Your responsibilities, and ours, under 's Lifetime Guarantee are outlined below.
Repairer's Responsibility
In carrying out repairs for you are required to acknowledge your legal responsibility to repair customers' vehicles in a proper and workmanlike manner. In order to do this you are required to:
a. provide a warranty in respect of your workmanship for a period of 3 years from the date of repair unless you offer a longer warranty period, and
b. provide a warranty for parts and paint to the extent of the manufacturer or supplier warranty, except where the fault arises from faulty workmanship in which case the 3 year warranty for workmanship will apply.
's Responsibility
accepts responsibility under its Lifetime Guarantee for all reworks other than those that are your responsibility, as described above.
will also be responsible for reworks where we have directed the use of a repair method or part that differs from that recommended by you, and where you have indicated you dispute the repair method chosen. Under these circumstances is required to provide you with written confirmation accepting responsibility for the directed repair method or part used.
agrees to pay for the direct loss or liability incurred by you as a result of a quality, structural, presentation or safety defect caused by complying with such a requirement. You must immediately notify should a claim be made against you. However, will not be liable to pay any loss or liability incurred by you to the extent that the loss or liability arises from faulty workmanship.
will also be responsible for all reworks resulting from sub-let repairs where has directed the sub-let provider to be used.
Disputes Over Responsibility For Rework
Should you dispute liability for a rework for which considers you responsible you, should in the first instance raise this matter with the local Assessing Supervisor or Manager. Should you be unable to successfully resolve the issue, please refer to Dispute Resolution for Repairers.
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